Effective Date: 01 September 2025
Company: Klik360 Photo Booth (Pty) Ltd (doing business as “Klik360 Photo Booth”)

Introduction

This Privacy Notice explains how Klik360 Photo Booth (Pty) Ltd (“Klik360”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you use our services (“Services”), including when you:

• Visit our website at http://www.klik360photobooth.co.za or any linked site.

• Use our 360° Video Booth (powered by Lumabooth software).

• Engage with us at events, through sales, or in marketing activities.

By using our Services, you agree to this Privacy Notice. If you do not agree, please do not use our Services. For any questions, contact us at klik360photobooth@gmail.com.

Summary of Key Points

• What information do we collect? Names, contact details, and technical information (e.g., IP address).

• Do we process sensitive information? No, we do not knowingly collect sensitive personal information.

• Do we collect from third parties? No, all information comes directly from you or your device.

• How do we use your data? To provide and improve services, communicate with you, for legal compliance, and (with consent) marketing.

• Do we share your information? Only in limited cases, such as business transfers or with service providers.

• How do we protect your data? Through technical and organisational safeguards, though no system is 100% secure.

• Your rights: You may access, correct, delete, or restrict use of your personal data as allowed by law.

1. What Information Do We Collect?

Personal information you provide

• Name and surname

• Phone number

• Email address

• Mailing address

• Contact preferences

You must ensure the information you provide is accurate and notify us of any changes.

Information collected automatically

When you use our Services, we may automatically collect:

• IP address and device information

• Browser type, settings, and language

• Operating system

• Referring URLs

• Usage activity (e.g., pages visited, features used, date/time of activity)

• Location data (based on IP or device settings; you can disable this in your device settings)

We also use cookies and similar technologies (see Section 4).

2. How Do We Process Your Information?

We process personal information for the following purposes:

• To provide and manage our Services.

• To respond to inquiries and support requests.

• To send service-related updates and administrative messages.

• To request feedback and improve our Services.

• To personalise marketing (with your consent).

• To protect our Services (fraud prevention and security).

• To administer competitions and promotions.

• To comply with legal obligations (e.g., tax or accounting).

Legal grounds for processing

We process your personal information only when there is a lawful basis, including:

• Your consent.

• Contract performance (providing services you request).

• Legal compliance.

• Legitimate interests (such as improving services and marketing, provided these don’t override your rights).

3. When and With Whom Do We Share Your Information?

We only share information when necessary, such as:

• Service providers assisting with IT, hosting, or marketing.

• Business transfers, such as a merger, acquisition, or sale of assets.

• Legal obligations, when required by law or legal proceedings.

We do not sell your personal information.

4. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and similar technologies (pixels, beacons) to:

• Secure our Services.

• Save preferences.

• Analyse site traffic and usage.

• Improve user experience.

You can manage cookies in your browser settings. If you disable cookies, some features may not work properly.

5. How Long Do We Keep Your Information?

We keep personal information only as long as necessary for the purposes outlined in this Notice or as required by law.

Examples:

• Financial records: kept for 5 years (legal requirement).

• Marketing data: kept until you unsubscribe or withdraw consent.

• General inquiries: deleted once resolved unless required for record-keeping.

When data is no longer needed, it will be deleted or anonymised.

6. How Do We Keep Your Information Safe?

We use reasonable organisational and technical safeguards to protect your data. However, no system is completely secure. Data sent over the Internet is at your own risk, so we recommend accessing our Services in secure environments.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you.

• Request corrections or updates.

• Request deletion of your information.

• Restrict or object to processing.

• Withdraw consent where processing is based on consent.

You can exercise these rights by contacting us (see Section 11).

8. Controls for Do-Not-Track Features

Most browsers offer a “Do Not Track” (DNT) option. Currently, no standard exists for responding to DNT signals, so we do not respond to them. You can, however, manage tracking via browser settings.

9. Regional Privacy Rights

South Africa (POPIA)

You may request access to or correction of your personal information at any time.

If you are unsatisfied with our response, you may contact:
The Information Regulator (South Africa)
📧 enquiries@inforegulator.org.za
📧 POPIAComplaints@inforegulator.org.za | PAIAComplaints@inforegulator.org.za

10. Updates to This Notice

We may update this Privacy Notice from time to time to remain compliant with law and best practices. The “Effective Date” at the top indicates the last revision. Material changes will be communicated by email or website notice.

11. Contact Us & Exercising Your Rights

If you have questions or wish to exercise your privacy rights, contact us at:

📧 Email: klik360photobooth@gmail.com
📮 Address: Klik360 Photo Booth (Pty) Ltd
Durbanville, Cape Town, Western Cape 7550, South Africa

If unresolved, you may escalate to the Information Regulator of South Africa (see Section 9).